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Help - Errors within the Drupal System?

Wed, 11/07/2012 - 11:07 — sam_pennington

I have recently started working for a company using a Drupal website (www.itoms.com) and been using our "Master Password" to update some information on the website, however i have come across an error and cannot seen to get around it or fix it. The error message comes up on this page: http://itoms.com/distributors. I am trying to edit the static text and email address within the blue block.

The error does not give an explanation, just simply gives the location in which the error is occuring. Does anyone know how to fix this?


Thanks, Sam

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Wed, 11/07/2012 - 11:16 — John_B

I do not see an error

I do not see an error message. It probably appears only when logged in. Sometimes clearing the cache helps. If not, by all means post the error message. Also consult Reports > Recent Log Messages for more info.

Your site is well overdue for security updates (I looked at the changelog.txt, it is 6.17). This does increase the risk of hacking, I have seen it happen...

Wed, 11/07/2012 - 14:13 — sam_pennington

Sorry - Screenshot didnt upload

Sorry, I tried to include a screenshot with the post, however this didnt seem to upload correctly.

The error message i recieve is as follows:

/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

"An error occurred at /admin/build/views/edit/countries?destination=admin%2Fbuild%2Fviews%2Fajax%2Fpreview%2Fcountries%2Fdefault#views-tab-default."

Hope this helps

Regards, Sam

Wed, 11/07/2012 - 14:37 — John_B

Views bug

Hi Sam

I can see from the source that the box you are trying to edit is a Views header.

This was a known bug with some versions of Views module http://drupal.org/node/295246

It may be that updating your software will fix it. In the meanwhile, you could try the workaround suggested in comment #79 of the thread I linked above.

John