Consultation

Fri, 30/03/2007 - 14:39 — Robert Castelo

The Meeting

First step is to get information from the client about what the requirement of the site will be.
A face to face meeting with the client is vital at this stage
Schedule plenty of time for this consultation, at least a day
The client will not have a clear idea of the site's requirements, even if they think they do. It's your job to clarify the requirements.
At the start of the consultation it's important to explain to clients the process that will be followed - basically the outline of this tutorial

Avoid

Getting sidetracked
Be flexible in taking information, even if it should come at a different stage in the process, but always make sure to get back to discussing the current stage
Solutions instead of problems
The client will try to suggest solutions before a problem has been defined, e.g. adding a forum without any clear reason to do so
Client playing designer
Many clients will try to suggest designs, without having any knowledge of user interface design
Client adding useless features because other sites have them

Comments

Mon, 09/04/2007 - 00:14 — shakur@drupal.org

thanks for this tutorial robert, i am really loving it :D